Service for medium voltage and photovoltaics
The Faber Energy Group offers cross-project support for investors, grid operators and industrial customers. Our support team will provide you with expert assistance on all questions relating to components of the Faber E-Tec and projects of the Faber Solar Technology.
Direct support
Would you like to clarify technical details directly with our experts? Our office staff are available for you from Monday to Friday between 08:00 and 15:30: (+49) 05223 - 65708 00
Knowledge database
You can find answers to technical and organisational questions about network connection or maintenance in our central knowledge database.
Our FAQ-Seite for quick help.
Digital ticket system for enquiries
You can contact us directly via our online form for structured processing of your technical concerns. Every enquiry is automatically recorded in our ticket system, which guarantees complete documentation and rapid feedback from our technical experts.
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The Faber Energy Group sees itself as a full-service partner. A specialised Team supports you with all questions relating to our products and services. Regardless of whether it is a Compact-Whether it's a new transformer station, a complex solar station for photovoltaic parks or charging infrastructure for electromobility - our support is precise and professional.
Professional support for your transformer station
Technical advice by phone
Complex issues can often be clarified more efficiently in direct dialogue. Our experts are available on weekdays to provide you with technical support, explain standards (such as VDE guidelines) or advise you on selecting the optimum transformer solution for your project.
Solutions via the contact form
If you require written documentation or a detailed technical inspection, please use our contact form. Our team processes enquiries about switching systems, NA protection and maintenance intervals promptly to ensure the trouble-free operation of your energy infrastructure.
Faber Energy Group contact
For specialised project support and individual advice, our experts in Bünde and Dresden are personally available to you:
Jonas Kothy: Your contact for technical project planning and sales areas.
Hermann Kromm: Expert for individual enquiries and the technical design of system solutions.
Through these personal contacts, the Faber Energy Group guarantees sound advice that is precisely tailored to the requirements of your grid area.